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Marketplace Operations

How to calculate net profit on a marketplace

A practical contribution calculation that includes product cost, marketplace fees, shipping, returns and advertising.

· Digital Department

Separate revenue from profit

The selling price alone does not show whether an order is profitable. Evaluate product cost, marketplace deductions, shipping, packaging, advertising and returns together.

A useful starting point is: order contribution = amount collected − product cost − marketplace and payment fees − shipping and packaging − allocated ad spend − expected return cost. Account for taxes and general overhead separately.

    Collect the right inputs

    Calculate by product and sales channel. Avoid one blended fee estimate for marketplaces with different terms.

    • Purchase or production cost and applicable tax treatment
    • Category commission and payment processing charges
    • Shipping weight, packaging and free-shipping subsidy
    • Discounts and campaign contribution
    • Advertising spend, return rate and return shipping cost

    Use the result for decisions

    Calculate the contribution of each order first, then include monthly fixed costs and your target margin. A positive order contribution can still produce a loss after overhead.

    Before changing prices, check your current marketplace agreement and actual order invoices. Commission rates vary by category and contract.