Fixed Operations Retainers
No hidden costs, no surprise fees; flexible monthly retainers.
Run Your Own Numbers
Compare true all-in payroll overhead against our fixed fractional retainer.
Reinvest this preserved capital directly into high-ROAS marketing campaigns and inventory velocity.
Predictable Monthly Fractional Retainers
Zero long-term lock-in contracts. Scale up or pause anytime with simple 30-day written notice.
Starter
For early-stage brands and SMBs establishing their first serious digital presence.
- 1 core service pillar (E-Commerce OR Creative)
- Up to 2 marketplace / store channels managed
- 12 design & content deliverables / month
- 2 revision rounds per deliverable
- Weekly KPI snapshot & operational report
- Direct priority WhatsApp ops channel
- Full onboarding & store audit included
- 24-hour standard SLA response
Growth
For scaling brands running multi-channel operations and ready to invest in serious growth.
- 3 synchronized pillars (Store Ops + Ads + Creative)
- Up to 5 marketplace / store channels managed
- 30 ad creatives & campaign designs / month
- 4 social media content sets per week
- Meta CAPI & Google PMax: up to $10K ad spend managed
- PayTR / Stripe uptime monitoring & order sync
- Weekly executive sync + dedicated ops manager
- 3 revision rounds per deliverable
- Guaranteed 2-hour critical SLA response
Enterprise
For multi-brand operators and enterprises requiring custom scope and executive-level reporting.
- All 4 operational pillars unlocked
- Unlimited marketplace & store channels
- Unlimited catalog, campaign & creative deliverables
- Unlimited revision rounds
- Custom ERP & barcode software integrations
- Dedicated Looker Studio BI server & warehouse
- Ad spend management: unlimited budget tiers
- 24/7 mission-critical SLA emergency hotline
Monthly flexible retainer. Scale up or cancel anytime with 30 days written notice.
Everything You Need to Know
Everything you need to know before onboarding; 72-hour turnkey deployment protocol.
What exactly does Dijital Departman do, and how are you different from traditional agencies?
We don’t just send a weekly PDF report and step back. We embed directly into your business as an end-to-end digital operations desk. From store management and marketplace catalogue sync to Meta/Google ad optimization, creative asset production, and analytics, we execute daily operations from a single command center.
Is there a long-term binding contract? What if we want to pause?
No long-term lock-in or restrictive contracts. We operate strictly on flexible monthly retainer subscriptions. If you ever need to pause or discontinue, simply provide a 30-day written notice before the next billing cycle with zero penalties or severance fees.
How quickly can our digital operations go live after onboarding?
Within 48 to 72 business hours following our 30-minute discovery call and credentials handshake. Our technical leads audit your setup, assume operational ownership of Shopify, marketplaces, and ad accounts, and begin live execution immediately without lengthy recruitment delays.
Which e-commerce platforms and marketplaces do you support?
We integrate natively with Shopify, WooCommerce, Ticimax, ikas, IdeaSoft, Magento, as well as Amazon, Trendyol, Hepsiburada, and international marketplaces. We also oversee payment gateway connections (Stripe, PayTR, iyzico) and ERP/accounting sync protocols.
How does day-to-day communication work? Who do we contact in an emergency?
You receive a dedicated priority WhatsApp operational channel and a senior operations lead. No waiting in ticketing queues; urgent questions are addressed in minutes. For store or checkout downtime, our Growth and Enterprise tiers include a guaranteed 2-hour critical response SLA.
We already have an in-house marketer or agency. Can you collaborate with them?
Yes. We don’t have to replace your current team—we unburden them. We can operate as a specialized technical unit covering operational bottlenecks (such as marketplace catalogue sync, Meta CAPI, or ad creative scaling) or coordinate alongside your executive team.
How is ad spend managed? Do you charge a markup on ad spend?
Your ad spend is billed directly by Meta, Google, or TikTok to your corporate credit cards. We do not touch or markup your media spend. Our retainer strictly covers campaign architecture, ROAS optimization, pixel/CAPI audits, and daily creative iterations.
Why is this more cost-effective than hiring full-time in-house specialists?
Hiring an in-house operations manager, media buyer, designer, and developer incurs heavy payroll taxes, benefits, hardware, software licenses, and severance liabilities exceeding $6,000–$9,000/mo. With Dijital Departman, you pay one predictable B2B invoice that is 100% tax-deductible.
How are our sales figures, customer databases, and proprietary data protected?
Before receiving any access, we execute a reciprocal Non-Disclosure Agreement (NDA). Your customer databases, supplier margins, and revenue figures are treated as strict trade secrets in perpetuity. Access to your stores is restricted under Least-Privilege protocols with mandatory 2FA.
Not Sure Which Plan Is Right?
Book a 30-minute scoping session. We'll diagnose your operations and recommend the right retainer tier based on your current revenue, channels, and growth targets.